Last updated: 09/12/2024
At NeuroViz, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you access and use our services.
1. Information We Collect
We collect different types of information from our users, including:
- Personal Information: This includes your name, email address, payment details, and any other data you provide when registering for an account or using our services.
- Usage Data: We collect information about how you interact with our platform, such as the pages you visit, the features you use, and your activity on the platform.
- Technical Data: This includes your IP address, browser type, device information, and other technical data that helps us improve the functionality and security of our platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To create and manage your account, process payments, and deliver our services.
- Improving Our Platform: To analyze user behavior, troubleshoot issues, and improve the overall performance of NeuroViz.
- Marketing and Communications: To send you updates, promotional materials, and important notifications related to your account or our services.
- Legal Obligations: To comply with applicable laws and regulations, and to protect our platform and users from fraudulent activity.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as payment processors or hosting providers.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights, enforce our terms and conditions, or comply with a judicial proceeding or government request.
- Business Transfers: If NeuroViz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your activity on our platform. These cookies help us improve user experience by remembering preferences, analyzing site traffic, and offering personalized content. You can control cookie preferences through your browser settings.
5. Data Security
We take data security seriously and have implemented measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
- Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We retain your personal data for as long as necessary to provide our services, fulfill our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it.
8. International Data Transfers
If you are accessing NeuroViz from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your data to the United States, where data protection laws may differ from those in your country.
9. Children’s Privacy
NeuroViz is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: Admin@neuroviz.ai
Phone: 669-237-7989
Address: 19695 Solana Dr, Saratoga, CA 95070, USA